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Monday, June 28 • 10:30am - 11:30am
5 Critical Secrets to Cultivating a Successful Teahouse

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In this session, Kristy will share with you the very practical and valuable lessons that have come from over eleven years of experience running a teahouse. She will talk about the three most important marketing tools you need for a successful teahouse. Kristy will give you tips for day-to-day operations that will help you be driven by your core values and how to implement them into your everyday decision-making to stay efficient and productive, no matter the season. Kristy will cover how important relationships are in this business and how to build dynamic relationships with your team, your suppliers and within your local small business community. How to incorporate your tea and product knowledge that you learn at the world tea conference into your everyday interactions with customers and training with your team will be discussed as well.

1. Solid marketing ideas to grow your teahouse.
2. Operations concepts to help you run your teahouse.
3. Effective ways to invest in relationships to help you thrive in your teahouse.

avatar for Kristy Jennings

Kristy Jennings

Proprietor, Urban Teahouse
Kristy is the sole proprietor and 11-year purveyor of Urban Teahouse, which has the most ready-to-brew loose leaf tea in the state of Oklahoma. Urban Teahouse operates in Oklahoma City. This small tea business opened in 2009 during the recession and has not just survived but thrived... Read More →

Monday June 28, 2021 10:30am - 11:30am PDT
Room S230 Room S230